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Refund policy

Returns & Refunds
Safy Style hopes that you are happy with your purchase, however, if you wish to return your order you can do so with our satisfaction guarantee.

Further details regarding our returns policy can be found below, but, if you still have any questions please contact us.

Goods must be unopened and with all original hygiene seals intact.
Further details regarding our returns policy can be found below, but, if you still have any questions please contact us at 00359-899120044


How to return an item?

Unwanted Goods
Please note, due to our strict hygiene and health regulations, we cannot offer refunds on unwanted goods if: Packaging of any sex toys has been opened and/or is missing (unless item is faulty or incorrect) Any original hygiene seals have been removed, broken or used.

Faulty or Incorrect Goods
We offer our customers a 30 Days free replacement or full refund on faulty or incorrect goods. If you receive order faulty, broken, damaged or missing part please notify us at about faulty or incorrect goods as soon as possible, so that we can rectify the problem quickly for you.

( Please be aware, our policy does not account for faults caused by neglect, misuse or accidents.)

If the item under such a condition stated here (faulty, damaged or incorrect goods) then we will take care of picking up incorrect or damaged goods from your address (We will arrange the date with buyer for a stubble date to pick up)
After arranging the pick up date we will mail you the return shipping label. Our deliver company will take care of return item, Return goods will be inspected and will be refund the buyer soon as we received goods back, Refund can take up to 14 days from the date return started.

By our cancellations policy, You have the right to cancel your order up to 24 hour after payment you made.
Because we work on a same day dispatch system, please try and cancel your order in 24 hours.
You can still cancel the order after 24 hours but the order will be on the way to you and buyer responsible for returning the order back to us and buyer responsible for return cost.

(If your cancellation deadline ends on a Saturday, Sunday or any other Holiday please do not worry, as we will extend this to the next working day for you.)

Safy Style is required to issue you a refund with 14 days of receiving the returned/cancelled goods. That said, we aim to refund our customers within 7 days!

Please note, refunds may take up to 5 working days before appearing in your account.

Return Address 

Marimba LTD, 32 Proslava Str, 4015 Plovdiv , Bulgaria
Phone: 00359-898432942