Refund policy
Returns & Refunds
Safy Style hopes that you are happy with your purchase, however, if you wish to return your order you can do so with our satisfaction guarantee.
Further details regarding our returns policy can be found below, but, if you still have any questions please contact us.
Goods must be unopened and with all original hygiene seals intact.
Further details regarding our returns policy can be found below, but, if you still have any questions please contact us at info@safystyle.com 00359-899120044
How to return an item?
Unwanted Goods
Please note, due to our strict hygiene and health regulations, we cannot offer refunds on unwanted goods if the packaging of any sex toys has been opened and/or is missing (unless the item is faulty or incorrect) Any original hygiene seals have been removed, broken or used.
Faulty or Incorrect Goods
We offer our customers a 30-day free replacement or full refund on faulty or incorrect goods. If you receive an order with faulty, broken, damaged or missing part please notify us at stylesafy@gmail.com about faulty or incorrect goods as soon as possible, so that we can rectify the problem quickly for you.
( Please be aware, that our policy does not account for faults caused by neglect, misuse or accidents.)
If the item is under such a condition stated here (faulty, damaged or incorrect goods) then we will take care of picking up incorrect or damaged goods from your address (We will arrange the date with the buyer for a stubble date to pick up)
After arranging the pickup date we will mail you the return shipping label. Our delivery company will take care of return item, Return goods will be inspected and will be refunded to the buyer as soon as we receive the goods back, Refund can take up to 14 days from the date the return started.
Cancellations
By our cancellations policy, You have the right to cancel your order up to 24 hours after the payment you made.
Because we work on a same-day dispatch system, please try and cancel your order in 24 hours.
You can still cancel the order after 24 hours but the order will be on the way to you and the buyer is responsible for returning the order back to us and the buyer is responsible for the return cost.
(If your cancellation deadline ends on a Saturday, Sunday or any other Holiday please do not worry, as we will extend this to the next working day for you.)
Refunds
Safy Style is required to issue you a refund within 14 days of receiving the returned/canceled goods. That said, we aim to refund our customers within 7 days!
Please note, that refunds may take up to 5 working days before appearing in your account.
Return Address
Marimba LTD, 32 Proslava Str, 4015 Plovdiv , Bulgaria
Mail: stylesafy@gmail.com
Phone: 00359-898432942
